For issues utilizing the Iowa DOT Temp Bag Order Portal, please contact Ann Baughman at 515-725-8711 or ann.baughman@iowa.gov.
For questions related to the DOT Temp Bag program or to find out if you are eligible, please contact the Office of Vehicle & Motor Carrier Services (OVMCS) at vscusto@iowadot.us or 515-237-3110.
For all other inquiries including order status, please contact Customer Service at 800-332-7922 or ipicustomerservice@iowa.gov. A full list of IPI contacts is available on the full IPI website @ www.iaprisonind.com.